Customize your agent’s behavior, voice, and greeting.
System Prompt — Define your agent’s role and guidelines. You can also provide a natural language description of your agent and the platform will generate a structured system prompt.Voice — Choose from Cartesia’s voice library. Preview voices before selecting.Initial Message — Set the greeting your agent speaks when calls start. Check Skip agent introduction to have the agent wait for the user to speak first.Background Sound — Add ambient audio for call center atmospheres or office environments.Preview changes before publishing.