Cartesia Telephony provides managed phone numbers so your agent can receive and make real phone calls without setting up your own telephony infrastructure.
Provisioning
The platform automatically provisions a phone number for each agent when you promote to production. When an agent is deleted, the assigned phone number is released and cannot be re-assigned to another agent.
Bringing your own phone numbers or CCaaS provider is on the roadmap.
Finding Your Phone Number
When viewing your Line agents from the Playground, you can see the provisioned phone number on the Agents page in the card:
Or in the header once you navigate to the agent’s page:
You can also retrieve your phone number using the CLI.
List all agents to see their phone numbers:
Or get detailed information for a specific agent:
cartesia status <agent_id>
