Evaluations

Metrics Results

View the results from metrics run against all calls handled by your agent.

Metrics results are accessible via both API and the playground.

Each metric result contains relevant information to help you analyze your calls. Some fields include:

- metric_id
- metric_name
- agent_id
- call_id
- summary
- transcript
- deployment_id
- value
- status

To view the full schema, visit the API List Metric Results.

API

To get metrics via the API, you can specify a few filter parameters including call_id, agent_id and more. You can retrieve these metric results or export them into a CSV. List Metric Results and Export Metric Results have the same query parameters available and differ only in the response format.

Example Request for CSV Results

1curl --location 'https://backend.cartesia.ai/agents/metrics/results?metric_id={metric_id}&limit=100&starting_after={previous_next_page_metric_id}' \
2--header 'Cartesia-Version: 2025-04-16' \
3--header 'X-API-KEY: {YOUR_API_KEY}'

Console

Metrics are visible in the playground for a specific call record.