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In the Playground, open the agent’s Calls tab, select a call, and choose Metrics. Export Results on the agent’s Metrics page downloads a CSV. You can also retrieve results through the API. Results include the metric, agent, call, status, value, summary, and transcript used for evaluation.
Agent Metrics page in the Playground listing assigned metrics with an Export Results button

An agent's Metrics page, with Export Results.

Retrieve results

GET /agents/metrics/results lists results and supports filters such as metric_id, agent_id, and call_id. Use GET /agents/metrics/results/export with the same filters to download CSV data. Without limit, the endpoint streams every matching row as one CSV file.
With limit, the response is one page. When the X-Has-More header is true, pass the X-Next-Cursor header value as starting_after to fetch the next page.