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GET
Get Call

Authorizations

Authorization
string
header
default:$CARTESIA_API_KEY
required

Cartesia API key (sk_car_...). Get one at play.cartesia.ai/keys.

Headers

Cartesia-Version
enum<string>
default:2026-03-01
required

API version header.

Available options:
2026-03-01
Example:

"2026-03-01"

Path Parameters

call_id
string
required

The ID of the call.

Response

200 - application/json
id
string
required

The unique identifier for the agent call.

agent_id
string
required

The identifier of the agent associated with the call.

status
enum<string>
required

The status of the agent call.

Available options:
created,
started,
completed,
failed
agent_name
string

The name of the agent associated with the call.

zdr_enabled
boolean

Whether the call was handled with zero data retention (ZDR) enabled. When true, sensitive call data such as the transcript, audio recording, and logs is not retained.

start_time
string<date-time> | null

The start time of the agent call.

end_time
string<date-time> | null

The end time of the agent call.

redacted_at
string<date-time> | null

When the call's sensitive data was deleted, if it has been. Set by DELETE /agents/calls/{call_id}; deleted fields are omitted from responses.

transcript
AgentTranscript · object[] | null

The transcript of the agent call.

telephony_params
TelephonyParams · object | null

The telephony parameters associated with the call when the call is made via phone.

telephony_account_type
enum<string> | null

The telephony account type backing the call. cartesia is the default Cartesia-hosted path; twilio indicates a customer-owned Twilio subaccount; sip_trunk indicates a LiveKit SIP trunk.

Available options:
cartesia,
twilio,
sip_trunk
summary
string | null

A summary of the agent call. This is a brief summary of the call that is generated by Cartesia.

error_message
string | null

The error message, if any, associated with the call.

end_reason
enum<string> | null

The reason why the call ended.

Available options:
agent_hangup,
client_hangup,
api_cancelled,
max_duration,
inactivity,
client_disconnected,
dial_busy,
dial_failed,
dial_no_answer,
error
deployment_id
string | null

The deployment identifier associated with the call.

deployment_version_id
string | null

The specific deployment version identifier associated with the call.

deployment_region
enum<string> | null

The deployment region that handled the call.

Available options:
US,
EU,
APAC
metadata
object | null

Custom metadata associated with the call.